Whether you’re having a problem with the app, want to dispute charges, forgot an item in a vehicle, or have an emergency, help is available 24/7. Once you get your bearings and get to a safe place, contact Lyft’s Critical Response Line. Yes, Lyft has both Hubs and Service Desks (similar to Greenlight Hubs and Spots). https://www.mapquest.com/us/california/lyft-hub-sacramento-420203002 Plus enjoy a comfy lounge, refreshments, and driver support from our Lyft Community Associates. For all other situations, you’ll need to contact Lyft using their Help form. Finally, tap “Call Me.” A Lyft rep will return your call within two minutes. Rideshare with Lyft. Whether you use Lyft as a passenger, a driver, or both, there are a few ways you can contact the app for help. 5. We may recieve compensation from the companies whose products we write about, test, or review. Why isn’t there a direct Lyft phone number I can call? You won’t find phone numbers listed online for any Greenlight Hubs. The Las Vegas Hub is the primary support site in Las Vegas for all Lyft Drivers. stories@lyft.com is for success stories. Order with a phone call, no smartphone needed. We are independently owned and the opinions expressed here are our own. He is currently working on a book about working in the Gig Economy, expanding his skill set beyond the rideshare niche. The Lyft Hub serves three purposes, and the last one is where Lyft puts a unique spin on things: Support existing drivers in a customer service capacity by providing real-time support. Questions about payments? You can check the our guide to Lyft lost and found for more details on how to retrieve a forgotten item. Lost something on your last Lyft ride? Brett Helling is the owner of Ridester.com. 3. GoGoGrandparent is your agent for affordable rides. I am grateful to God... more. Application. I can’t imagine treating people this way. I get cash tips and tipped on my new Lyft mastercard. Yes, Lyft phone support is also available in Spanish. You’ll receive a response via the email that you have on file with the company. With such a massive network of independent contractors and riders throughout the United States, it would be overwhelming for Lyft to try to field the high volume of calls that would come in on a daily basis. The SF headquarters is not the only location that Lyft has offices. Interview. However, phone support is only available to current Lyft drivers (and only for select serious situations). 01/16/2020 Payam Ali K. Payam Ali K. This is the Lyft Parking lot for Drivers trying to get a ride at LAX. Can I contact Lyft without using the app? Lyft Office Location In Philadelphia . For example, during the coronavirus (COVID-19) health crisis, the company informed users that response times are longer than usual. The best thing to do is “call” Lyft and inform them of the problem right away. 2. When it comes to the Lyft phone number, it can be frustrating not to have a direct line to get help with whatever issue you’re having as a driver or passenger. Our US in-person locations will be closed on Monday, 1/18 to observe Martin Luther King Jr. Day. Most locations are open only at certain times for distributing health and safety supplies. Whatever the issue, you want to dispute the charges for your trip and you want help now. 4 Reviews. (Although keep in mind that Lyft doesn’t guarantee your items will be found or delivered to you immediately. Read about community stories, local events, updates, and tips. There are two other main Lyft offices around the country: 31-00 47th Ave, New York, NY 11101; 150 2nd Ave N, Nashville, TN 37201 For urgent driver or passenger safety issues including accidents or citations, the number to call was 855-865-9553 but it no longer works. For emergencies, call 911 first! However, that doesn’t mean you can’t get in touch with them over the phone if needed. The procedure for contacting Spanish language support is much the same as for English. Drivers and delivery people are required to schedule an appointment in advance if they want to visit a Greenlight location. Cabin air filter or engine filter changes 3. On-board new drivers, provide vehicle inspections, and instruction on app use. Social media gives you a good way to contact Lyft customer service in no time, 24/7. Thank you, {{#message}}{{{message}}}{{/message}}{{^message}}Your submission failed. We use cookies to secure, improve, and analyze your site experience and use. Even doing all that, I never actually spoke to anyone…just chat. See the full list at Craft. People are so different and amazing. Is phone support available to prospective Lyft drivers? We are committed to assisting our driver community, schedule an appointment for all in-person support service. Former Shortline Mitsubishi dealership Lyft Opens Own Repair Shops article – Read more here Drivers are encouraged to schedule an appointment for support or service. You’ll confirm your phone number, tap the “Call me” button, and someone from Lyft’s support team will call you back within two minutes. What kind of cockamamie nonsense is this? To get to this support option, first navigate to the “Earnings” tab in the Lyft app. That said, the company’s support team is available 24 hours a day, seven days a week to assist you. ), If it’s been more than 24 hours since your item was lost or your driver hasn’t responded within that time frame, you can reach out to Lyft’s Help Center so someone can assist you. Lyft is your friend with a car, whenever you need one. Houston, TX. Use this complete list of all options to get in touch with Lyft customer care directly by phone, e-mail, help site, or through their social media ✅. Call 24/7 and go within 15 minutes. Lyft’s website focuses on contact with representatives via email (rather than in-person). Your local Hub Lite is a one-stop shop for answers on everything from setting up direct deposit to discovering where you'll … If your item was dropped off at a third party location, you’ll need to reach out to that third party to arrange a return. Lyft Contact Number The best way to get in touch with Lyft is to go via the Lyft help center, but if it's really critical you can reach Lyft by their critical response line on number 855-865-9553 and press 2 for direct Lyft contact. What kind of business has no phone number to contact for problems., especially when your help section does not address at all the problem I am having. United States. By: Brett Helling // Updated: December 3, 2020. To contact Lyft support, simply go to the Lyft Help Center (photo above) where you can submit your contact information, including: Once the company receives your request, someone will get back to you as soon as possible. You should receive a call from Lyft’s critical response team within a couple seconds to a couple minutes of initiating the call. Get a ride from a friendly driver in minutes. Learn More{{/message}}, {{#message}}{{{message}}}{{/message}}{{^message}}It appears your submission was successful. While there is no direct Lyft phone number for you to call, that doesn’t mean you can’t get help. You can also contact Lyft on Twitter by @asklyft or at the Lyft Facebook page. Please read this blog post to get updated hours of operation and services available. He has been a rideshare driver since early 2012, having completed hundreds of trips for companies including Uber, Lyft, and Postmates. Lyft rides typically tend to go off without a hitch, but every once in a while you’ll need to contact Lyft support to resolve an issue. For more information on the Lyft platform, be sure to check out Ridester’s extensive resources for Lyft drivers and Lyft riders. Need in-person help? 4. Las Vegas Hub. In this post, we’ll walk through different problems drivers and passengers face and how you can contact Lyft over the phone. You can use the support@lyft.com for all general questions. Even though the server responded OK, it is possible the submission was not processed. Menu & Reservations Make Reservations . Learn more. All the answers are from real drivers and Lyft itself, to give you the best possible help when riding or driving. Las Vegas Lyft Hub. The server responded with {{status_text}} (code {{status_code}}). Hours of Operation: Monday-Friday: 9 am - 5 pm. 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