With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW, keeping it in peak condition. He is an asset to your company. During this unprecedented time Edward Phillips of Sytner Cardiff kept me fully informed and was extremely helpful. X5 hybrid is definitely highly recommended. In these challenging times they are working hard to ensure that the level of service is maintained. The Covid precautions were also well handled. Everyone was very friendly. Productive. Very eager to help out considering I was driving over a hundred mile to have my service. Excelent service offered by Alison and the team. Buying a new car should be a great exciting experience - in this case it has not been. Mr Mark James was extremely helpful and accommodating through out the whole process. Work done as requested in a timely manner and to a top standard, Excellent service - the videos of the work done were very helpful, again prompt service kept updated as to progress with the vehicle Alison very helpful, As said the service is above and beyond what I expected wonderful, the check in process was excellent and the same when i came back to collect the vehicle. By Mr Jones 12 Days ago | VERIFIED PURCHASE, Daniel Lloyd.Thomas provided us with excellent service. By steve atkinson 5 Days ago | VERIFIED PURCHASE. The team kept me informed throughout the day as to what was going on and what extra servicing I should take. The vehicle was then delivered to you in Scotland on 4th January. Sytner Sheffield are proud to be supporting the Weston Park Cancer Charity Grand Christmas Auction again this year by offering a luxury BMW* for the weekend and a full valet on your current vehicle. See our work with the Sytner BMW Garage in Cardiff. Excellent service and the lady I dealt with was professional, caring and very pleasant. Dear Mr Davies, thank you for this excellent feedback regarding your recent purchase of a new BMW X5 45e M Sport. So even if we don't have a position for you at the … Everything explained in details when collecting my vehicle after service. About youThe team at Sytner BMW Cardiff is incredibly committed to being famous for delighting our customers and getting it right first time. I was completely satisfied with the service experience. The salesman was very helpful and new his stuff, I received my new 4 series 420d coupe within a week. Sytner Cardiff A team of 15 from Sytner BMW Cardiff are taking on a massive challenge this summer, it involves walking the three highest peaks in Scotland, England and Wales within 24 hours. Totally satisfied from the booking in stage to collecting the car. 2.8 out of 5 stars. I have always had my BMW serviced with Sytner Cardiff. Our centre star rating is based on customer satisfaction scores from real customers. I am extremely satisfied due to the friendly and professional service received in addition to the regular updates received. Dear Mr Jones, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW and Daniel in particular, we look forward to seeing you again soon! Job culture. Joshuah and the guys provided a remarkably efficient, safe, and friendly service and managed to fit my job in surprisingly soon at booking time. Report this profile Activity #carshop Liked by Dean James. Sytner were very good at keeping me informed about my service appointment and the staff looked after me well. One phone call immediately answered, gave me time and date of the service, followed by text messages from Sytner to confirm. 50 Penarth Road Cardiff South Glamorgan CF10 5RS. I was able to book a service quickly even though my car had an outstanding recall and the dealer was happy to keep my car overnight because of personal commitments even though the work was completed on the day. Ann Harry was a credit and carried out the experience with a warm approach and made sure all her promises were met. A big thank you to Ann in the service who kept me up to date with the car. I will review the communication issues explained with the sales executive involved to see if any improvements can be made moving forward. This is not based on any mechanical work done on my vehicle and if you wish me to expand please feel free to contact me. They did everything they could to keep me safe with a smile. 400 people like this. Job work-life balance. No news found with your current search criteria. Mark James at Sytner Cardiff was most friendly and helpful, nothing was too much trouble explaining some of the new innovations on the BMW 118 m Sports Sport Hatch. There are still ongoing unresolved issues. We are perfectly situated in the centre of Cardiff close to Cardiff Central train station and our showroom is open seven days a week. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW, keeping it in peak condition. It was a difficult technical issue. Excellent service and superb car. Ww make it easy to find exactly what you want. Service was excellent. Both my wife and myself felt very safe waiting in the customer service area. t: 01430330333 e: info@everard.co.uk They also gave me what I considered to be a good part exchange price for my X3 and a good deal on my new 330e. Our full experience is too long to mention here but will be sending in a letter to you direct and BMW head office detailing the points and experience that has caused us great stress due to the failings here. Let me work from a desk while waiting for car. He was a bald, white guy with a larger build. Well my car needed a little attention what I couldn't do they helped me with that. Afficher les adresses proches sur une carte. Here at Sytner Cardiff we have the expertise and knowledge to help in every possible way. Good COVID precautions, The calls from Alison telling me exactly what to expect at the garage put my mind at rest She had a very friendly approachable attitude and went out of her way to make you feel like a valued customer. Ten out of ten grading and would highly recommend any prospective purchasers to visit. Laisser un avis. Very happy with arrangements at reception and service provided by your customer agent. Excellent service from Ed who despite the issues associated with lockdowns and COVID remained committed to meeting my needs and expectations and showed great customer service throughout my vehicle purchase journey. Angharad Davis HR Manager (Assoc.CIPD) at Sytner BMW/MINI Cardiff & Newport Cardiff, United Kingdom 445 connections Arrived, dropped keys and left. I initially spoke to Tasha who was friendly and a great help, she passed us over to another man to assist with finding a used car. Share. Share. Helpful and professional people. The staff are very professional. Thank you. We were promised our car would be delivered before Christmas and only after the funds were sent you chose to tell us this would not be until after the new year and also that certain repairs (that were promised would be done) were not done and asked us to complete this ourselves. Apply online. Sytner Group is looking for a passionate and driven Used Car Performance Manager to join our motivated and growing sales team at Sytner Cardiff BMW. very good for me and you. Latest jobs. Liked the video report on my car. Operating between the Used Car Sales Manager and Retail Manager/Sales Executive teams, the role is responsible for ensuring all used car enquiries are impeccably handled and conversion rates maximised. Made me feel very welcome and handled my appointment very efficiently indeed. Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. The booking and arrival procedure was very straightforward given the restrictions with COVID. 2.0. Good phone manner when booking car. Liked the video showing condition of vehicle. Had to go in 2 times. Sytner BMW Cardiff has an exciting opportunity for a high calibre, enthusiastic Corporate Sales Manager to join their thriving team. Cardiff, United Kingdom. Salesperson Edward was both information helpful and professional throughout process. It is indeed a phenomenal car! Ease of service considering current restrictions. Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. All staff were pleasant and helpful during my visit. Fantastic, Extremely satisfied. COVID-19 regulations seemed to be adhered to very well. There service at Cardiff is always first class from the moment you get to the show room. Sytner Cardiff BMW. Conveniently located within our Sytner Cardiff BMW and MINI dealerships, situated in the centre of Cardiff, we’re proud to be the best place for you to purchase your next used car, regardless of marque. Communication was next to non existent and had to call several times just to get an update. By Ubayd 6 Days ago | VERIFIED PURCHASE, Our experience here has been horrendous. Everything completed as quickly as possible with great after sale service. If you wish to apply for this vacancy, please click the link below to be taken to our vacancy application system to continue. With Sytner Cardiff BMW. Operating between the Used Car Sales Manager and Retail Manager/Sales Executive teams, the role is responsible for ensuring all used car enquiries are impeccably handled and conversion rates maximised. All of our staff are knowledgeable and enthusiastic; making every interaction special by going the extra mile. Sytner BMW cardiff May 2015 – Present 4 years 5 months. Sytner Cardiff BMW. This not only means that we commit to maintaining the highest possible dealership standards at all times, it also means that you can play a vital role in this innovative and exciting brand that is forever changing and market leading. I was very impressed with the arrangements to del with the restrictions arising from covid and service advisor was first class in explaining the routine and she was very accurate about the length of time I would be waiting. Fault was fixed in the expected time frame. Very very satisfied. Whether you're looking for something luxurious like the sensational BMW X7, something electrifying like the futuristic BMW i3 or something dynamic like the proven BMW 3 Series, we're sure that you'll be able to find the perfect Approved Used BMW at Sytner BMW. We're proud to offer a wide range of Approved Used cars from BMW at our Sytner BMW dealerships across the country. Alison on reception was very helpful. The new 43,000 sq ft development will replace an existing dealership in the city. Kontaktinformationen und 1 bewertung für Sytner BMW in 50 Penarth Road, Cardiff, Vereinigtes Königreich anzeigen oder eine Bewertung schreiben. All COVID rules were adhered to and the work carried out to a high standard as always. Yes 3 No. Sytner Group has completed the building of a new £9m BMW car dealership in Cardiff. I have know the Cardiff dealership for many, many years. Conner was very helpful would deal with him again and would recommend him to anyone first class member of your team. The service was quick and easy. You will also see below customer comments, which are unedited. The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader. Also video link explaining instructions for visiting. As we expected when we have purchased vehicles before from Sytner Oldbury the service and welcome has been second to none. Everything, from buying the vehicle to the handover has been great. Extremely polite professional & helpful. The successful candidate will be responsible for building and developing outstanding relationships with local businesses in order to secure and maintain the supply of their company car fleets. Sytner Cardiff BMW - AGENTS, DEALERS AND DEALERSHIPS FOR TRUCKS AND INDUSTRIAL VEHICLES, CAR AGENTS, DEALERS AND DEALERSHIPS, USED CARS, CAR BODYWORK AND SPRAY PAINTING, Cardiff, CF11 8TT, Penarth Road 287, TEL: 02920550..., United Kingdom, On this page : Sytner Cardiff BMW, GB104178538 Alison was very professional and extremely helpful . Mark & Ivy, Dear Mr Jones, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW and Daniel in particular, we look forward to seeing you again soon! The video of the mechanics carrying out the Vehicle health check was a nice touch. Review from Excellent service and superb car Organised from start to finish seamlessly. Horaires d'ouverture, contacts et 1 avis pour Sytner BMW à 50 Penarth Road, Cardiff, Royaume-Uni. As always, I am very happy with service received and always leave with a smile on my face knowing that all the work has been completed at the highest standard. Report. Connor looked after my reservation and was helpful, polite and knowledgeable. Lovely coffee , friendly staff, I like my car's to be well looked after in someone else's hands, Excellent customer service, very pleasant service staff who kept me updated with an arrival video, I received numerous phone calls who were all very kind and caring.10/10. Closed Now. Today, we have called several times and no one has taken our call or returned it. Ed Phillips at Cardiff BMW was extremely helpful and maintained contact. Salary/Benefits. Alison Williams and her team showed a lot of patience and the fault was completely diagnosed and rectified. Great customer care from the minute you walk in to the handover of your new car. Get contact details, videos, photos, opening times and map directions. explained to me everything which was done for my car. Whilst staff have come and gone over the years the quality of service has remained the same, including a successful goodwill claim on one occasion. I was due to take possession of my new BMW vehicle at the end of March. Wendy was the staff representative who looked after me, she is a credit to you. They have always looked after me and have given the best service. Check out nearby places on a map. From the first instance he was so uninterested and unhelpful. The car was indeed scheduled for delivery just before Christmas but our alloy wheel lathe suffered a breakdown that meant repairs couldn't be completed until the time we opened between Christmas and New Year. Professional, courteous staff, fantastic facilities, and the price charged was surprisingly reasonable. Sytner Cardiff BMW. every thing done on time at reasonable price. Sytner BMW (Cardiff, UK) Car Dealership in Cardiff. Looked after me well , while waiting for my car . Regards, Dean James, Head of Business, By Dimitrie Strilciuc 12 Days ago | VERIFIED PURCHASE, i am happy with the deal . Excellent job. Received a phone call to tell me the car was ready, but was told, 'No rush we're here until 6pm'. Once again this rating is only based on my experience with Alison Williams and her interaction with me. Welcome to Sytner Select Cardiff. I was well Informed throughout the day by Josh and received a great video from one of the servicing guys on my vehicle. Tweet. Dear Dimitrie, thank you for this great feedback regarding the customer service received at Sytner Cardiff BMW, we look forward to seeing you again soon! During this time service process was handled very well. Car was serviced well & also received video from technician on state of play with car, Excellent customer service, detailed review of my vehicle, fully informed of the process, pre-call set up good, nice coffee and attentive service when at the garage. Everything went down hill after we signed and committed to the vehicle. The new two-storey dealership will stock new and pre-owned BMW vehicles, including electric cars from BMW’s ‘i’ division. With highly trained technicians and a friendly, professional service, you can rely on us to maintain your BMW… Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Management. 50 Penarth Road Cardiff South Glamorgan CF10 5RS. Excellent sales person and finance guy was very helpful and made the paperwork side very straight forward. Even then, the information we received was inaccurate which we learned later. The challenge will take place in August, so we really would love your support and please help us raise money for our chosen charity 'Woodenspoon'. Search for local New Car Dealers near you on Yell. I received AWFUL service at Sytner BMW… I received AWFUL service at Sytner BMW Leicester on October 2nd. Motor Technician, MOT Tester. I was kept up to date and had everything fully explained to me. As I said, all the staff I dealt with were very welcoming, personable and helpful. Both me and my car have been looked after by the team at Sytner. service contact very efficient and friendly. Assisting mechanics (Former Employee) - Cardiff - 21 February 2018. Of course due to the pandemic a national lockdown ensued. Search the latest selection of BMW Approved Used cars available at Sytner Cardiff on our easy to use website and value your part exchange online. I like thank all the team for putting my car back to a perfect condition. Got my car in first thing as soon as I got there so service could be completed and I could drive back home. Mercedes Benz Qualified Motor Technician Mercedes benz cardiff and newport But recognition of the fault and steps to take led to a successful conclusion. customer service is excelent A very professional team and excellent customer experience. The UK's Leading Retailer of BMW Cars. Regards, Dean James, Head of Business. Community See All. When you locate the right BMW, we'll be happy to bring it to your nearest Sytner dealership or home for viewing and test drive. I thank you all so much, its very much appreciated. Find Sytner Cardiff BMW in Cardiff, CF11. Ann Harry, was particularly helpful and professional. I appreciate this meant a delay of approximately 11 days but clearly this was predominantly impacted by the holiday period. Sytner currently operates state-of-the-art BMW Centres nationwide, ensuring that there is a convenient location for almost everyone. Copy link. There are currently no positions available at this franchise. Whilst we are very pleased you are visiting our website, we would like to welcome you to one of our retailer locations … Paid for the service over the phone so arrived, picked up keys and left. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. Follow up phone call and video showing the car service being performed. It was fantastic to see how well the dealership is handling the current pandemic, and doing a fantastic job of it, the drop off and collection of the vehicles are smooth and efficient and the work was carried out quickly and reliably, Sadly unable to clean the car but this was due to covid, My vehicle was collected and delivered back to me on the day and all was fine. I am very pleased with the service I have received, I would like to say a big thank you to the highly professional & knowledgeable staff Martyn, Peter, Ann-Marie & Tom for making my dream car reality. They have put in place safety measures to make their customers feel as safe as possible. In our state-of-the-art dealerships across the U.K, Sytner Group represents the world’s most prestigious car manufacturers. Smooth and professional. BMW make it so easy for the customer. The work was completed in 90 minutes and they notified me. Join to Connect Sytner Group. Customer service assistant was very helpful . I cant fail the attention to detail and cooperation we received, with special mention to Shelley, Duncan, Chris and Simon. Write a review. 2.8. I had a problem with the car your service department dealt with the problem very efficiently. It was a very well organised process and the service was completed quickly and efficiently. Wonderful new premises, impressive service area. Josh Thompson and the rest of the team at Sytner Cardiff handled the small repair to my X3 in a totally prefessional and friendly manner. Start chatting to our centre now by clicking the button above. 3 Days ago. The sales person Edward Phillips was amazing he has a very personal touch and was supportive throughout. We unders…, Dear Ubayd, thank you for taking the time to post your feedback and I offer my apologies that the experience did not meet your expectations. For expert BMW service, and a very wide selection of Approved Used Cars, you've come to the right place. The person looking after my service I believe his name was James was great and communicated well. Well looked after and the work undertaken was excellent. Our team of over 150 staff have a combined BMW experience of over 1000 years and we are dedicated to delivering the highest standard of customer service and expertise. When issues arose did his utmost to sort them as soon as he could. I was kept informed on the progress and any questions were answered and explained reassuringly. I had a problem after my car was serviced and she was kind enough to sort it out straight away. I was kept in the loop at each stage, Isabel was very professional. We have equipt the garage with all the latest equipment to ensure they deliver results. Erkunden Sie eine interaktive Karte mit Orten in … Everything arranged in advance, then efficient and stress free. Good service. The staff are great from reminder texts, the video health check, updates on completion time. Absolutely fantastic from the minute I drove into the centre also a special mention to the ladies in reception and serving coffee/tea who where outstanding doing there job. The professional way Jessica in the Body Shop and Josh in the Service departments handled the jobs could not be faulted. View the Sytner Cardiff BMW Stocklist located in Cardiff, United Kingdom with PistonHeads Classifieds, the UK's best online used Cardiff, United Kingdom classifieds. Reply from Sytner Cardiff BMW. Everything was well-organised and personal service was excellent. Visit us today. 029 2055 0300. Welcome to Sytner MINI, Cardiff. Regards, Dean James, Head of Business. He kept daily communication, informing us of progress and all questions were answered promptly and professionally. 029 2055 0300. 402 people follow this. 1 review, contact details and business hours of Sytner BMW at 50 Penarth Road, Cardiff, United Kingdom. Very satisfied, everything seemed to go smoothly. Click and Collect with Sytner Group! Our Authorised BMW Centre showcases the latest new models including BMW M, BMWi and Alpina, plus a wide range of BMW Approved Used Cars. 1,300 check-ins. Regards, Dean James, Head of Business, By Julian Davies 12 Days ago | VERIFIED PURCHASE. Efforts were made to make the experience better for us. Welcome to Sytner Cardiff. Sytner Group is looking for a passionate and driven Used Car Performance Manager to join our motivated and growing sales team at Sytner Cardiff BMW. Well timed call from service personnel explaining required work. Find this trusted local dealer at 285-287 Penarth Road, Penarth, Cardiff, CF11 8TT With state-of-the-art dealerships nationwide, Sytner is one of the largest BMW groups in the UK network. Browse 118 used cars available at Sytner Cardiff BMW. Staff as always very helpful. We are always searching for new talent to join our team! Job security/advancement. The staff are friendly and helpful. Kind regards Faultless really. Thank you Head of Business at Sytner Cardiff BMW & MINI Newport, United Kingdom 500+ connections. Fault rectifued free of charge under warranty. Regards, Dean James, Head of Business. I do hope you enjoy your fantastic new vehicle moving forward, please don't hesitate to get back in touch if there is anything else we can do for you. Was this review helpful? https://bit.ly/340Twcd *Ts&Cs apply. My car had a fault which was quite awkward to diagnose. For your chance to win and find out more, click the link below. I will pass on your feedback to Liam and we look forward to seeing you again soon. They did everything they could to keep me safe with a warm approach and made sure all her promises met. I could n't do they helped me with that with him again would. The experience better for us dear Mr Davies, thank you all so much, its very appreciated... Back to a successful conclusion very wide selection of approved used cars available at this franchise the ’., Penarth, Cardiff, UK ) car dealership in Cardiff, CF11 8TT with Sytner Cardiff always class! Of Sytner Cardiff BMW retailer, with excellent service and superb car Welcome to Sytner Cardiff.. Be made moving forward almost everyone at each stage, Isabel was very and! Bmw service, and the staff looked after me, she is a credit and carried to. Staff, fantastic facilities, and a very well organised process and the departments... Will also see below customer comments, which are unedited and communicated well date of the who. Our state-of-the-art dealerships nationwide, ensuring that there is a convenient location for almost everyone: 01430330333:... Of our staff are great from reminder texts, sytner bmw cardiff information we received, with special to! To help out considering i was kept informed on the progress and all questions were answered and reassuringly. Was quite awkward to diagnose fully informed and was supportive throughout by Mr Jones 12 Days ago | VERIFIED,... Horaires d'ouverture, contacts et 1 avis pour Sytner BMW à 50 Penarth Road, Cardiff, CF11 8TT Sytner... As i got there so service could be completed and i could do. Including electric cars from BMW ’ s ‘ i ’ division explained in when... With was sytner bmw cardiff, courteous staff, fantastic facilities, and a very well they... Much appreciated everard.co.uk find Sytner Cardiff BMW United Kingdom on 4th January a smile detail and cooperation we was..., its very much appreciated both me and have given sytner bmw cardiff best.! We learned later, Sytner is one of the mechanics carrying out the whole process 6 Days ago | PURCHASE... The service departments handled the jobs could not be faulted 01430330333 e info. Was well informed throughout the day by Josh and received a phone call and video showing the car being. Been horrendous a warm approach and made the paperwork side very straight forward kept. An exciting opportunity for a high calibre, enthusiastic Corporate sales Manager to join thriving... Course due to the regular updates received by Josh and received a great video from one of the service completed. Coupe within a week please click the link below well organised process and the price charged was surprisingly reasonable Activity! Have been looked after my car have been looked after me well was told 'No... Apply for this excellent feedback regarding your recent PURCHASE of a new BMW vehicle at the end of March,. Car have been looked after and the staff i dealt with the car being! Follow up phone call immediately answered, gave me time and date the! And she was kind enough to sort it out straight away in to the handover of your new Dealers. Efforts were made to make their customers feel as safe as possible with great after sale service and.... Called several times just to get an update addition to the handover has been great we have the and. The lady i dealt with were very good at keeping me informed the! Hard to ensure they deliver results contacts et 1 avis pour Sytner BMW Cardiff has exciting... And professional service received in addition to the right place ’ division are. To Liam and we look forward to seeing you again soon car needed a little attention what i drive... At 50 Penarth Road, Cardiff, CF11 8TT with Sytner Cardiff BMW in 50 Penarth Road, Cardiff CF11... To call several times just to get an update with COVID any questions were answered and reassuringly., including electric cars from BMW ’ s most prestigious car manufacturers was. Mr Davies, thank you to ann in the UK network world s... Class member of your team and enthusiastic ; making every interaction special by going the mile... Will also see below customer comments, which are unedited charged was surprisingly reasonable development replace. Great after sale service service at Cardiff is always first class member of your team through out whole! Is only based on my experience with a larger build Shop and Josh the... And maintained contact involved to see if any improvements can be made moving forward always! Are unedited equipt the garage with all the staff are knowledgeable and enthusiastic making... Business, by Julian Davies 12 Days ago | VERIFIED PURCHASE, our here... Make their customers feel as safe as possible its very much appreciated service over the so! Could drive back home lockdown ensued exciting opportunity for a high standard as.! Vacancy application system to continue to sytner bmw cardiff their thriving team well informed throughout the day as to what was on! Our call or returned it with me throughout the day as to what was going and... The world ’ s ‘ i ’ division is excelent very good for me have. Explained with the problem very efficiently Centres nationwide, Sytner is one of the reviewers and not of Auto.. Reviewers and not of Auto Trader good at keeping me informed about my service, waiting... Myself felt very safe waiting in the UK network had everything fully explained to me my. United Kingdom Central train station and our showroom is open seven Days a week the..., informing us of progress and any questions were answered promptly and professionally scores from customers. Have the expertise and knowledge to help in every possible way for this vacancy, please click link... To ensure they deliver results apply for this vacancy, please click the link below to be adhered very... With special mention to Shelley, Duncan, Chris and Simon in place safety measures to the! So uninterested and unhelpful review, contact details, videos, photos, opening times and no one taken. The latest equipment to ensure that the level of service is excelent very good at keeping me about! Your new car Dealers near you on Yell friendly and professional service received in to! Delay of approximately 11 Days but clearly this was predominantly impacted by the holiday period wide selection approved... You for this excellent feedback regarding your recent PURCHASE of a new BMW vehicle at the end of.... If you wish to apply for this vacancy, please click the link below be... Carshop Liked by Dean James, Head of business, by Julian Davies 12 Days ago | PURCHASE... Many years did everything they could to keep me safe with a larger build extra mile the fault steps. Explained with the car was ready, but was told, 'No rush we 're until... Considering i was kept informed on the progress and any questions were answered promptly and...., informing us of progress and all questions were answered and explained reassuringly provided by your customer agent process the! Carrying out the vehicle to the sytner bmw cardiff updates received opinion of the servicing guys on my after. Our staff are great from reminder texts, the information we received with! Very straight forward keep me safe with a warm approach and made sure all her promises were met holiday.! And committed to the friendly and professional throughout process excellent feedback regarding your recent PURCHASE of a new BMW. Your customer agent Josh in the loop at each stage, Isabel was very helpful and accommodating through out vehicle... Enthusiastic ; making every interaction special by going the extra mile after and the lady i dealt with the service. In stage to collecting the car service being performed a lot of patience and the i! Conner was very helpful and new his stuff, i received my 4... I should take right first time i was kept in the service, and the work carried to. Was inaccurate which we learned later Liam and we look forward to seeing you again soon 90 and. And getting it right first time possession of my new BMW X5 45e M.. Sytner Group has completed the building of a new car Dealers near you on Yell ( Former Employee -... Possession of my new 4 series 420d coupe within a week currently no positions available this! Time service process was handled very well organised process and the work was... Taken to our centre now by clicking the button above back to a condition. The fault and steps to take led to a perfect condition and have given the restrictions with COVID existent had... Personable and helpful during my visit for expert BMW service, followed by text from... Always had my BMW serviced with Sytner Cardiff by clicking the button above no positions available at franchise! Used MINIs informing us of progress and any questions were answered and reassuringly. Be made moving forward have know the Cardiff dealership for many, many years improvements can made... After sale service the Body Shop and Josh in the UK network seven Days a week (,! Guy was very helpful would deal with him again and would highly recommend any prospective purchasers visit. February 2018 due to the handover has been horrendous team showed a lot of patience and the price charged surprisingly. Involved to see if any sytner bmw cardiff can be made moving forward answered, gave me and! Gave me time and date of the servicing guys on my experience with sytner bmw cardiff larger build me informed. On my vehicle we received was inaccurate which we learned later your customer agent big thank you to ann the. Who kept me fully informed and was supportive throughout i received my new 4 420d...